CONTACT
A real person answers this inbox.
Catalog questions, licensing, download trouble, or a demo you want heard — send it through. We reply within one business day, Monday to Friday.
Reach us directly
Root Wave International LLC
PO Box 4127
Federal Way, WA 98063
WHERE WE WORK
The label runs from Federal Way, Washington — between Seattle and Tacoma — with sessions voiced in Kingston, Jamaica. Every release is delivered digitally, so wherever you are, the catalog is local.
FEDERAL WAY, WA · KINGSTON, JA · DELIVERY WORLDWIDE
BEFORE YOU WRITE
Quick answers
Every purchase includes 24-bit WAV, FLAC, and 320 MP3 together — plus full-resolution artwork and complete credits. No format upsells.
Yes, any time. Downloads never expire — reply to your receipt email or use the form above and we'll resend your links free.
If you play out regularly, yes — the Selector license covers club, event, radio, and livestream play for $120 a year. One-off charity events? Ask — we usually say yes.
Yes. Send a private streaming link with the inquiry type set to "Artist demo." We listen to everything, but we can only reply to what we can use.
If a file is corrupt, a download fails, or you were charged twice, we fix it or refund it — no forms, no argument. Email us within 30 days of purchase.